Shipping policy
At Kitchuni, we strive to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
Shipping Methods
We offer free standard shipping on all orders. Our shipping methods may vary depending on the destination, size, and weight of the package. We work with trusted shipping partners to ensure timely delivery of your orders.
Processing Time
Upon receiving your order, we process it promptly. Our processing time typically ranges from 1 to 3 business days, allowing us to prepare your order for shipment efficiently.
Estimated Shipping Times
Estimated shipping times vary depending on the destination. While many orders may arrive within the estimated timeframe, please note that shipping times can occasionally extend due to factors beyond our control, such as customs clearance and local postal services. Here are approximate shipping times for different regions:
- United States and Canada: 5 to 10 business days
- European countries: 5 to 20 business days
- Australia and New Zealand: 10 to 25 business days
Please note that these are estimated shipping times and may vary depending on factors such as customs clearance, local postal services, and any unforeseen delays.
Order Tracking
For your convenience, we provide order tracking information for all shipments. Once your order is shipped, you will receive a tracking number via email, enabling you to monitor the status of your shipment and estimated delivery date.
Multiple Shipments
Please be aware that orders containing multiple items may be shipped separately to ensure faster delivery and reduce the risk of delays caused by backlogs or other factors.
Customs and Duties
International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the item price or shipping cost.
Shipping Restrictions
While we strive to offer shipping services to a wide range of destinations, there may be certain countries or regions to which we are unable to ship due to logistical constraints or legal restrictions.
Contact Us
If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to contact our customer service team at shipping@kitchuni.com. We are here to assist you and ensure that your shopping experience with us is smooth and enjoyable.
Let customers speak for us
Beautiful, great quality!
I bought all 4 of the soup bowls with handles. They arrived quickly and are really great quality. The detail is better than I expected!
Natalie Persson
Forest Animals Bowl With Handle 500ml
Good Quality and Cute!
The bear spoon was well-packaged and arrived in perfect condition. It definitely looks and feels of quality, and has some weight to it. Very cute spoon. I recommend it. Would make a great gift!
S.G.
Forest Majesty Mini Spoon
I order this product for the second time. Very comfortable and beautiful bowls. The goods arrived very, very quickly, before the expected date. Carefully packed, not damaged, highly recommended this seller.
Catherine Mann
Japanese Style Bowl Floral
Lovely lovely lovely. I really liked
It's a whole I ordered two. Everything is complete
Within a week of days. Thank you very much🙏
Osbaldo Keebler
Japanese Style Bowl Floral
