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Q&A

Shipping and processing 

Q: How long does it take for orders to be processed?

A: We typically process orders within 2 business days of receiving them. Once your order has been processed, you will receive a confirmation email with tracking information.

 Q: What is the estimated shipping time for orders placed?

A: Our standard shipping time is between 15 to 30 days from the date of shipment, depending on your location and the shipping method selected at checkout. Please note that international orders may take longer to arrive due to customs processing times. Please refer to the shipping policy page for more information.

Teacups and Mugs

Q:Are your teacups and mugs dishwasher safe?

A: Yes, all our handmade teacups and mugs are dishwasher safe for your convenience.
Q:Do you offer custom designs or personalized options?
A:No, we currently do not offer custom designs or personalized options for our teacups and mugs.
Q: How do you ensure the durability of your handmade teacups and mugs?
A:Each piece is carefully crafted using high-quality materials and techniques to ensure durability and longevity. We pay attention to every detail to create sturdy yet elegant teacups and mugs.
Q: Are your teacups and mugs microwave safe?
A:Yes, our handmade teacups and mugs are microwave safe for your convenience. You can enjoy your favorite hot beverages without any worries.
Q: What makes your handmade teacups and mugs unique?
A: Our teacups and mugs are handcrafted with love and attention to detail, making each piece one-of-a-kind. We take pride in offering unique designs and exceptional quality that you won't find anywhere else.
Q:Do you offer gift wrapping or special packaging options?
A:No, we do not offer gift wrapping or special packaging options for your teacups and mugs.
Q:How can I care for my handmade teacups and mugs to ensure they last?
A:To keep your teacups and mugs looking their best, we recommend handwashing with mild detergent and avoiding abrasive cleaners or scrubbers. Treat them with care, and they will bring you joy for years to come.
Customers rate us 4.8/5 based on 3006 reviews.

Let customers speak for us

from 3006 reviews
Beautiful, great quality!

I bought all 4 of the soup bowls with handles. They arrived quickly and are really great quality. The detail is better than I expected!

Natalie Persson
Forest Animals Bowl With Handle 500ml
Forest Animals Bowl With Handle 500ml

Hermosa

Gracie Kling
4-legged Cat Mug
4-legged Cat Mug

Very pretty! Same as description

Cassandra Boehm
4-legged Cat Mug
4-legged Cat Mug

good!!!

Vivienne Jenkins
Forest Animals Bowl With Handle 500ml
Forest Animals Bowl With Handle 500ml
Good Quality and Cute!

The bear spoon was well-packaged and arrived in perfect condition. It definitely looks and feels of quality, and has some weight to it. Very cute spoon. I recommend it. Would make a great gift!

S.G.
Forest Majesty Mini Spoon
Forest Majesty Mini Spoon

Perfect good quality came fast

Fermin Littel
Japanese Style Bowl Floral
Japanese Style Bowl Floral

I order this product for the second time. Very comfortable and beautiful bowls. The goods arrived very, very quickly, before the expected date. Carefully packed, not damaged, highly recommended this seller.

Catherine Mann
Japanese Style Bowl Floral
Japanese Style Bowl Floral

Lovely lovely lovely. I really liked
It's a whole I ordered two. Everything is complete
Within a week of days. Thank you very much🙏

Osbaldo Keebler
Japanese Style Bowl Floral
Japanese Style Bowl Floral

so pretty

Elenora Kassulke
Hand Painted Cat Mug With Spoon
Hand Painted Cat Mug With Spoon

Japanese Lucky Cat Plate Set

Mauricio Haley
Japanese Lucky Cat Plate Set
Japanese Lucky Cat Plate Set

Japanese Lucky Cat Plate Set

Connie Hammes
Japanese Lucky Cat Plate Set
Japanese Lucky Cat Plate Set

Japanese Lucky Cat Plate Set

Frances Prosacco
Japanese Lucky Cat Plate Set
Japanese Lucky Cat Plate Set

Japanese Lucky Cat Plate Set

Clifford O'Hara
Japanese Lucky Cat Plate Set
Japanese Lucky Cat Plate Set

A lot of top. Perfect. Arrived quickly.

Jedediah Yundt
Japanese Style Bowl Floral
Japanese Style Bowl Floral

Ceramic Cute Clouds Plate

Adrian Ziemann
Ceramic Cute Clouds Plate
Ceramic Cute Clouds Plate

Free shipping worldwide

With our commitment to quality, convenience, and global accessibility, Kitchuni is your one-stop destination for all things kitchen.

Satisfied or refunded

We offer a hassle-free 30-day return policy, so you can shop risk-free knowing that if you're not completely satisfied with your purchase, you have 30 days to return it for a full refund or exchange.

Top-notch support

Our dedicated customer service team is here for you 24/7, ready to assist with any questions, concerns, or inquiries you may have.

Secure payments

we prioritize the security and convenience of our customers' payment experience. That's why we offer a variety of trusted payment options to ensure a seamless checkout process every time.